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HOMECROWN
Address: Plot No.451, Kashish Enterprises
Old Dalbir Nagar, Panipat
Pin- 132103, HR, INDIA
India
HOMECROWN
Address: Plot No.451, Kashish Enterprises
Old Dalbir Nagar, Panipat
Pin- 132103, HR, INDIA
Email: support@homecrown.in
At HOMECROWN, we strive to ensure a seamless and delightful shopping experience. Please review our comprehensive return and exchange policy below:
Our return policy applies exclusively to items purchased on www.homecrown.in. You have a 3-day (72-hour) window from the date of receiving your item to request a return. After this period, unfortunately, we cannot offer a full refund or exchange.
Please note that items purchased during a sale or those that have been customized are not eligible for return or exchange. All sale items and customized orders are final.
Initiating a return is easy. Simply contact us at support@homecrown.in to receive approval and a return shipping label. Returns sent without prior approval will not be accepted.
Upon receiving your order, inspect the items promptly. If an item is defective or damaged, contact us within 3 days (72 hours) with the following details:
Within 12 Hours: Contact us within 12 hours if you’ve ordered the wrong item for a 100% refund. After Processing: Orders processed and assigned to the courier cannot be canceled. Unresponsive customers after three attempts will result in automatic order cancellation, and prepaid orders will be refunded after deduction of applicable charges.
You are responsible for the shipping costs of returning your item. Shipping costs are non-refundable. For more expensive items, consider using a trackable shipping service or purchasing shipping insurance.
The amount will be refunded to your bank account within 3-7 days after the product is received by us.
Number of Products | Shipping Charges (INR) |
---|---|
1 Product | 150 (1kg) |
2-3 Products | 290 (2kg) |
4-6 Products | 470 (5kg) |
7-8 Products | 600 (7kg) |
9-12 Products | 750 (10kg) |
Above 12 Products | Quotation provided by management |
Colors displayed on our website may slightly vary from the actual product due to various factors such as:
Please be aware that slight changes in color shade are considered normal and are not eligible for return or exchange. Minor differences of ±2% in color shades or sizing are acceptable as per global standards.
Returns due to color will only be considered in the following cases:
Our return policy is designed to accommodate various scenarios, and we encourage you to review the details below.
Last Decision by HOMECROWN: The final decision regarding returns, exchanges, and dispute resolutions will be made by HOMECROWN. Jurisdiction: All disputes are subject to the jurisdiction of Panipat, as we are based in Panipat. Acceptance of Policies: By purchasing products from us, you agree to all our policies. We reserve the right to change these policies without prior information.
Quality not as per expectations will not be considered a valuable point for return decisions as it can be different person to person as we are already giving the best possible product in the price we are charging for your order. If a customer ordered something and it's a mistake from the customer's end, then the customer has to ship the product back to our warehouse and we will check and issue return/refund or exchange as per our internal audit.
I love how these cushion covers come in a range of sizes, so I was able to find the perfect fit for all of my cushions. It's the little things that make all the difference.
These cushion covers have given my old sofa a new lease on life. I can't believe how much of a difference they've made!
The seamless integration of these cushion covers into my existing decor is truly impressive. They blend in seamlessly while still making a statement.
These cushion covers are a testament to timeless style. No matter how trends change, they'll always look chic and sophisticated.
I'm impressed by how quickly these cushion covers arrived after I placed my order. It's clear that the company values efficiency as much as quality.
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