Frequently Asked Questions (FAQs)

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@homecrown.in.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

We offer a wide range of premium home furnishing and decor products, including bedsheets, sofa covers, table covers, cushion covers, bathmats, doormats, curtains, shower curtains, and more.

To place an order, simply browse our website, select the desired products, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete the order.

Our return policy allows you to return most new, unopened items within 3 days (72 hours) of delivery for a full refund. Please refer to our detailed return policy for eligibility criteria and instructions on initiating a return.

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery on our website or through the courier company's tracking portal.

At the moment, we do not offer customization services. However, we continuously expand our product range to include a variety of designs and styles to suit diverse preferences.

Normally we don't provide support during weekends, except for urgent cases. You can reach our customer support team via email at support@homecrown.in or WhatsApp us at +91 7082750315. Our support team is available from Monday to Saturday, 9:00 AM to 6:00 PM (IST).

1/ You can reach our customer support team via email at support@homecrown.in or WhatsApp us at +91 7082750315. Our support team is available from Monday to Saturday, 9:00 AM to 6:00 PM (IST). Our support team will get back to you soonest, please help us to wait.

Unable to find satisfactory answers ? Contact Support